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Prompt library SupportWrite the weekly support report

Report in SlackSkill · weekly-support-report

Write the weekly support report

Open tickets, response times, top themes, and customers at risk.

Layer 01

What you say to StellarFirm

How did support go this week?

Layer 02

What StellarFirm tells the worker

Count open and solved tickets, first-response times, and the top three themes from the helpdesk. Name the source and period of every number.

List customers at risk without naming them in a public channel. Reply in Slack.

Back to the Support library